Last Updated: January 2025
Protecting your personal information while using the tvs platform is our highest priority. In this privacy policy, we clearly explain how your information is collected, for what purposes it is used, and how it is kept secure. We are committed to ensuring your privacy in accordance with applicable data protection laws in Bangladesh and international standards. By registering or continuing to use the platform, you are deemed to have fully accepted this policy. Any changes will be updated on this page and users will be notified.
When you create an account on the tvs platform, we collect your name, email address, mobile number, and date of birth. National ID or passport information may be required for age verification. Financial information such as mobile banking numbers is collected for payment processing, but full card numbers are never stored. Any additional information provided when updating your profile is also securely stored in our system. This information is used solely for account management and service delivery purposes.
When you use our platform, your device type, operating system, browser version, and IP address are automatically recorded. Your platform activity, such as login times, page visits, and gaming session data, is collected for security and service improvement purposes. Cookies and similar technologies are used to enhance your preferences and browsing experience. This information is never sold to any third party and is used solely to improve the quality of the platform. You can manage cookies through your browser settings, though some services may be limited as a result.
Collected information is primarily used for account verification, transaction processing, and customer support. Your activity is monitored to ensure platform security and prevent fraud. Data is analyzed to provide a personalized experience based on your preferences and to inform you of relevant offers. Information may be used to fulfill legal obligations and respond to requests from regulatory authorities. tvs never sells or transfers your information to advertisers or unauthorized third parties.
All your personal information is kept secure using industry-standard encryption technology. Our servers undergo regular security audits and multiple layers of protection are in place to prevent unauthorized access. Only authorized personnel may access your information for specific work-related purposes, and they are bound by strict confidentiality agreements. In the event of a data breach, we will promptly notify affected users and take the necessary steps. We continuously improve our security infrastructure to ensure your information remains protected at all times.
You have the right to view, correct, and request deletion of the information we hold about you. You can contact our support team at any time to request a copy of your data. The option to opt out of marketing communications is always available and will not affect your use of core services. Even after account closure, some information may be retained for a specified period due to legal obligations, which we will communicate transparently. We treat all privacy-related complaints and requests with the utmost seriousness.
We work with trusted third parties for payment processing and technical services, who are required to adhere to the same privacy standards. Only the minimum information necessary to provide services is shared with these partners. Our platform uses essential cookies, functional cookies, and analytics cookies, each serving a distinct purpose. When you first access the platform, you will be informed about cookie consent and given the option to adjust your settings according to your preferences. If you have any questions about this privacy policy, please contact our support team.
Take a quick look at the core principles we follow to protect your privacy.
All your personal and financial information is protected with industry-standard SSL encryption. Security is ensured at every stage of data transfer. Multiple layers of protection are active to prevent unauthorized access.
Tvs never sells your personal information to third parties. Only the minimum information necessary is shared with partners required for service delivery. Full ownership of your information remains entirely with you.
You have the full right to request to view, correct, or delete your information. You can opt out of marketing communications at any time. Our support team is always ready to respond to your privacy-related requests.